Tech debt is eating the worldWeb infrastructure begets inequality, especially for tech nonprofitsMar 15, 2022Mar 15, 2022
Against growth: Building a slower, more thoughtful internetUnlearning growth-by-default like our lives depend on itApr 10, 2021Apr 10, 2021
Published inUX CollectiveFrameworks for measuring product inclusion and product equityA few working frameworks for PMs, execs, small teams, and startupsApr 21, 2021Apr 21, 2021
Modular manipulation: Towards radical user choiceWays to defuse weapons of mass persuasionApr 10, 2021Apr 10, 2021
Inclusive data analysis: Find the needle and then the haystackA case study on averages and marginsApr 10, 2021Apr 10, 2021
Community-driven growth and retention (“Let’s give em somethin to talk about”)Low-cost community tactics for nonprofits and startupsApr 10, 2021Apr 10, 2021
Published inUX CollectiveWhat product inclusion and Latinx Immigrants can teach WhatsAppHow a product inclusion framework can improve WhatsApp for all usersApr 10, 2021Apr 10, 2021
Great UXpectations: Lessons from NoomNoom is one of my favorite apps at the moment. It helps people lose weight and eat better, a Weight Watchers for the millennial set…Jan 13, 20211Jan 13, 20211
The “Privacy Tax” and other ethical expensesMorals ain’t cheap — especially ones that require engineering.Jan 8, 2021Jan 8, 2021