Wouldst thou like to live ethically?


Unlearning growth-by-default like our lives depend on it

Growth is a dangerous ideology. It’s one that’s taken hold across the globe — in our financial systems, in business, in the internet’s architecture, and in software development. Endless growth is not possible, or desirable, and it’s killing us — emissions related to the internet and its data centers account…


A few working frameworks for PMs, execs, small teams, and startups.

A cartoon with Dilbert, a wry office worker. He says, “Studies have shown that accurate numbers aren’t any more useful than the ones you make up.”


Ways to defuse weapons of mass persuasion

Opt in, opt out, turn yourself about


A case study on averages and margins

A chart entitled, “Daily conversations, distributed by length.” You then see a bar chart. The y-axis is “# of convos” and the x-axis is “length of convos in minutes.”
A preview of what’s to come


Low-cost community tactics for nonprofits and startups

Traversing the internet is inherently lonely — it’s just you and a device — and things are doubly lonely during COVID. More and more, organizations are realizing that community can be a big differentiator for their cause or business. Indeed, “community” has become a bit of a buzzword across the…


A forwarded WhatsApp message in Spanish advertises free food at Costco. This is a scam targeted at immigrants
Scams circulated on WhatsApp are targeting vulnerable Latinx immigrants. How can we use product thinking to solve and prevent this? (Source: Documented NY)


What you see is what you get



Michael Linares

Product Director @ Crisis Text Line

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